Our Policies 

We kindly request that cancellations for drop-in classes be made with a minimum of 12 hours’ notice before the scheduled class time. This ensures a smooth experience for all participants. Late cancellations or no-shows will result in a reduced single-class charge of $35.

For Private and Semi-Private sessions, a 12-hour notice of cancellation is required prior to the scheduled appointment time. In the event of a late cancellation or no-show for a Private session, a $90 fee will apply. For Semi-Private sessions, a late cancellation fee of $110 will apply.

To enhance your safety and comfort, we require the use of Pilates grip socks at all times. We offer a curated selection of Pointe Studio socks for your convenience.

As part of our commitment to your well-being, our dedicated instructors take care of all equipment cleaning and maintenance. This ensures a pristine and welcoming environment for your Pilates practice.

Due to our small class sizes, pre-booking your drop-in class is mandatory. No walk-ins.

For class viability, our boutique studio requires a minimum of two participants registered two hours before class start times. Enrolled participants will be notified by email of any cancellations 3 hours prior to class start time.

Education Policies, Terms & Conditions

Enrolling in Studio Seven Pilates courses and workshops requires a payment to secure your spot. Workshops reuquire full payment at the time of registration, becoming non-refundable two weeks before the workshop begins. Certification courses require a non-refundable 20% deposit upon application approval, with the remaining balance due three weeks before the course starts. Withdrawals within two weeks of the course start date are not eligible for refunds.

Studio Seven Pilates provides all the necessary education materials. Course fees do not include exam fees or applicable taxes. Applicants are expected to attend all scheduled course hours; any missed hours require makeup sessions with an Instructor Trainer at a rate of $180/hr. Photography or videography during any course or workshop is strictly prohibited. Applicants must be over the age of 18 years. Space is limited, and applications are processed on a first-come, first-serve basis. Your spot is confirmed only upon receipt of the application form and the required deposit or full payment. Studio Seven Pilates reserves the right to deny applicants who do not meet the prerequisite requirements.